Frequently Asked Questions
Please reach us at ale@cookieXperiment.com if you cannot find an answer to your question.
We recommend to eat your cookies as soon as possible since we DO NOT use any preservatives; they are made from scratch with premium ingredients. However, if you need to store them we recommend an airtight container for one week. If you need to store for a longer time you can freeze them as soon as you get them (unlike scenario 😜) and when ready to eat, defrost it for a couple of hours average and serve.
Some people like to re-heat them, we personally think they are much better room temp. Re-heating might make it dry from over baking...we love our cookies half baked and spend a lot of time figuring out the perfect baking time.
However, if you are one of those, set your oven to 350F for about 5 min, do not use the microwave.
Of course you can! Our biggest box fits 6 cookies, so you can get a dozen or 2. Just make sure to preorder so we have them ready for your event.
No we don't. At this stage, it's only me (Ale) making them and I can't handle a bigger volume on my own.
We are currently working on that, but we don't at the moment.
I started delivering and quickly figured out I could NOT deliver and bake at the same time, so at this stage it's only pick ups.
We use a LOT of nutella in the kitchen, as well as dairy, gluten, eggs and soy lecithin.
We use the same utensils and kitchen for them all so we can't guarantee against cross-contamination.
Sorry we don't.
Unfortunately no. We do not have a storefront, I'm in a cottage industry working at home.
Cookie Xperiment
6125 Jasmine Vine Drive, Port Orange, Florida 32128, United States
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Welcome fellow cookie monsters
Find us at the Farmers Market at the Pavilion in Port Orange every Saturday from 8-1pm
- Ale - " the cookie lady ☺️"