Frequently Asked Questions
Please reach us at ale@cookieXperiment.com if you cannot find an answer to your question.
We recommend to eat your cookies as soon as possible since we DO NOT use any preservatives; they are made from scratch with premium ingredients. However, if you need to store them we recommend an airtight container for one week. If you need to store for a longer time you can freeze them as soon as you get them (unlike scenario 😜) and when ready to eat, defrost it for a couple of hours average and serve.
Some people like to re-heat them, we personally think they are much better room temp. Re-heating might make it dry from over baking...we love our cookies half baked and spend a lot of time figuring out the perfect baking time.
However, if you are one of those, set your oven to 350F for about 5 min, do not use the microwave.
Of course you can!
Email us at ale@cookieXperiment.com for more info.
No we don't. At this stage, it's only me (Ale) making them and I can't handle a bigger volume on my own.
We ship nationwide across the United States.
No, but you can pick them up in Port Orange.
We use a LOT of nutella in the kitchen, as well as dairy, gluten, eggs and soy lecithin.
We use the same utensils and kitchen for them all so we can't guarantee against cross-contamination.
Sorry we don't.
Unfortunately no. We do not have a storefront, I'm in a cottage industry working at home.
Preordering is super easy, right here on the website.
Cookie Xperiment
6125 Jasmine Vine Drive, Port Orange, Florida 32128, United States
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Welcome Cookie Monsters
We are back!
Check out our thanksgiving drop
Pickups on wednesday Nov 27
- Ale - " the cookie lady ☺️"